Patient Information

Our Office Policies

We have your convenience in mind with our NEW registration and appointment functionality. At any time of day, you can fill out your patient registration or schedule an appointment online. Registering online will save time when you arrive for your appointment. This will ensure that you are seen as quickly as possible when you arrive for your appointment. Registration only takes about 10 minutes. Before you start the registration process, have your medical and vision insurance cards at hand. Fill out the information as accurately and completely as possible. You must fill out all required fields for the registration process to be complete. If you have any questions call our office.

Office Hours

For information or to schedule an appointment, please call us at 555-555-5555

Sunday Closed
Monday 9:00 - 5:00
Tuesday 9:00 - 5:00
Wednesday 9:00 - 5:00
Thursday 9:00 - 5:00
Friday 9:00 - 5:00
Saturday Closed


Appointments/Cancellations

In the event that you need to cancel your appointment, kindly provide 24 hours notice. Your consideration in this matter will allow us to accommodate other patients who could benefit from an appointment.

Emergencies

Call us at 555-555-5555 anytime. One of the doctors in the group is always available for advice or care for true emergencies. After office hours, our answering service will take your message and immediately contact one of our doctors.

Payment

All co-payments and deductibles are due at the time of service. This includes payment for any surgical procedures, which is usually taken care of in advance. We accept cash, check, and Visa, MasterCard, American Express and Discover credit cards.

Patient Forms

The Riverside Vets provides our patients with office forms for your convenience. We recommend you print and fill these forms prior to your appointment to save time.

  • Patient Registration
  • Medical History
  • X-ray Records Release
  • Financial Agreement

Note: These files are in PDF format. If you do not have Adobe Reader on your computer, you can download it for free by clicking here.


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